Last Updated: March 20, 2026
At Fresh n Flavour, we are committed to protecting your privacy. This policy outlines how we handle your personal information to ensure a secure and enjoyable shopping experience.
SECTION 1 – COLLECTION OF INFORMATION
When you purchase something from our store, we collect the personal information you give us, such as your:
- Name
- Email address
- Delivery address
- Phone number
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
SECTION 2 – CONSENT
How do you get my consent? When you provide personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting and using it for that specific reason only.
How do I withdraw my consent? If you change your mind after opting in, you may withdraw your consent for us to contact you at any time by contacting us at care@freshnflavour.com.
SECTION 3 – PAYMENT (RAZORPAY)
We use Razorpay for processing payments.
- Security: Neither Fresh n Flavour nor Razorpay stores your card data on their servers.
- Encryption: Your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment.
- Usage: Your purchase transaction data is only used as long as necessary to complete your transaction. After that, your purchase information is not saved.
SECTION 4 – THIRD-PARTY SERVICES (SHIPPING & LOGISTICS)
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide.
- Shipping Partners: We share your name, address, and phone number with Shiprocket, Delhivery, and other local delivery partners to facilitate the delivery of your order.
- Communications: You agree to receive transactional updates (Order Confirmation, Tracking, etc.) via SMS, Email, or WhatsApp from us or our logistics partners.
- External Links: Once you leave our store’s website or are redirected to a third-party website or application (like a tracking page), you are no longer governed by this Privacy Policy.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 6 – COOKIES
We use cookies to maintain your user session. They help us remember the items in your cart and your site preferences. They are not used to personally identify you on other websites.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes, we will notify you here that it has been updated.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at:
📧 Email: care@freshnflavour.com
